Shipping Policy

Olyndra London is committed to delivering your order as quickly and safely as possible. Below you'll find details on how we handle shipping and returns.

Shipping

We aim to process and dispatch all orders promptly. Once your order has been confirmed, you'll receive a shipping confirmation with tracking details. Please allow time for your order to be prepared and dispatched from our warehouse.

Returns

We understand that sometimes an item might not be quite right. If you'd like to return your item, please contact us within 30 days of delivery and we’ll guide you through the next steps.

To ensure your return reaches us safely and is eligible for a refund, we kindly ask that all returns are sent via Royal Mail Delivery secure, tracked service helps protect both you and us from delays or lost parcels, and ensures we can process your return promptly once the item is received and passes inspection.

Please note:

• Items must be returned unused and in original condition.
• Refunds are processed once the return is received and passes a brief quality check.

If you have any questions about your order or our process, feel free to reach out to our customer care team—we’re always happy to help.

Thank you for supporting Olyndra London.